Simple, transparent pricing that grows with you.
Yes, we offer the first 50 leads for free to give you a feel for Boxly and to see what plan is best suited to your business. You will be on the pro plan by default during the 50 free leads period.
Absolutely not! We hate that as well. Your subscription runs month to month and you can cancel anytime online without requesting a cancellation.
We sure do, world class support at that! We have live chat inside the platform and you can message us directly if you have any issues or challenges. On top of that we have detailed videos and written step by step guides if you need further assistance.
For sure, you can easily upgrade or downgrade your plan at anytime should you feel it's too much or too little for your needs. You can do this yourself in your billing portal.
You can cancel anytime, your plan will run until the end of your next billing period then cancel. Think of your Netflix subscription, no tie ins. Cancel when you like.
Yes, SMS is a paid feature. We offer pay as you go bundles that you can buy all of which come inclusive of your own dedicated phone number. You can easily top up or autotop up your balance one it's starts to get low.
The team at Boxly are the creators of the original EnquiryBot chatbot. The Free chatbot is a simple chatbot that will sit on your website and generate enquiries.
We also offer a custom built advanced EnquiryBot add on package to really supercharge leads and automated routing and communication to customers.
While Boxly offers unlimited enquiry collection and management, we do have a fair usage policy in place. This allows us to ensure proper service for all customers and avoid overburdening our systems.
The fair usage policy defines reasonable usage thresholds based on typical queries and responses for businesses of different sizes. For example, very large volumes of simultaneous automated enquiries or repeated bulk uploads of large datasets would exceed normal usage patterns.
If a customer exceeds these thresholds consistently without coordination, we may contact them to discuss optimization strategies. In rare cases where extremely high volumes continue and impact systems, we reserve the right to place temporary limits until usage can be balanced.
However, the thresholds are set very generously well above normal business levels. The goal is not to limit legitimate operations, but to identify and address any unintended issues that could degrade performance for all.
We hope this balanced approach both protects our services and gives clients comfort in their unlimited access for typical usage. Please contact us if you have any other questions!
With all our leads in one place we now know exactly what stage each one is at. It's completely changed the way we handle our leads!
Before Boxly, managing enquiries was messy and inefficient. Now, all enquiries are consolidated, streamlining processes and significantly improving efficiency. Boxly enhances team communication with features like automated follow-ups, WhatsApp and SMS integration, Meta lead forms, social channel connectivity, and analytics. The support team is fantastic! Responsive, easy to communicate with, and ready to help anytime.
Truly Dental
Boxly has transformed our enquiry process. Previously, everything was handled manually, making it hard to track and follow up. Now, all enquiries from our website, Facebook, and Instagram are centralized, and we can even add manual ones, eliminating the risk of lost information. The support team is phenomenal, consistently delivering top-notch support. Couldn't be happier with the service!
Fernleigh Dental Practice
We switched from Xcelerator to Boxly and found it much more effective. Enquiry management is straightforward with easy sorting of leads. Communication with patients via email or text is seamless, and WhatsApp integration allows for quick responses and image sharing. The task management feature is handy for staying organized. The support team is excellent, promptly resolving any issues. Highly recommended!
Feel Good Dental
Enquiries used to come in at all hours all over the place. Now they all come into one place and we automatically follow up. It's been a game changer!
We initially started with Intercom but switched to Boxly due to limited social media platform integrations, resulting in some leads going missing. Since moving to Boxly, our lead management and tracking have significantly improved, allowing us to efficiently assign tasks and ensure proper follow-ups. The support team has been incredible to work with, always responsive and willing to assist, even outside regular hours.
Seapoint Clinic