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Features that makemanaging leads a breeze.

Boxly was designed with simplicity in mind.
Each feature has been crafted to help you do more in less time.

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Never miss a lead, Connect them all in one simple inbox.

Things to do feature, Boxly

One inbox, all your leads

Never miss a lead with the simple action focused "Things to do" inbox for all your new leads, replies and upcoming tasks.
Integration Channel Feature

Channel Integrations

Connect your Favourite lead channels such as website forms, Facebook pages, Instagram, Facebook Lead Ads, WhatsApp and many more.
Automated Email Response

Ready to use reply templates

Save time sending the same reply over and over again with saved reply templates.
Boxly App Notifications

Reply by email, Whatsapp, SMS, social

Reply to customers on the most effective or preferred channel and increase your open rates and conversions.
Boxly App Notification popup

Mobile App to reply on the go

Never miss a lead with the Boxly App. A light version of Boxly that lets you get notified and manage and reply to leads on the go.

Automate the repetitive busywork of managing leads.

Automated Email Response

Automate replies to new leads

Instantly send replies to new leads to acknowledge their enquiry to improve your customer satisfaction.
Assign Leads

Automate the assigning of leads

When a lead goes into a particular Box or stage within a Box it can be automatically assigned to a member of your team to deal with.
Automated Reminder

Automate follow up tasks & reminders

Based on where the lead is in your workflow you can setup automated tasks and reminders for follow ups such as calls or check-ins
Mover and organise leads automatically

Automate your operational workflows.

Automatically move leads into operational boxes, assign it to another team member and apply task to deliver your services smoothly.
Automated Email Sequence

Automate lead follow-ups

Kick off a sequence of emails, messages and move the lead along it's journey to free up time and nurture your leads to sale.

Get the monthly reports you need, without the headache.

Lead Reporting

Lead Report

See how many leads you are getting and from which channels they are coming from.
Lead Reporting Per Channel

Channel Report

Breakdown by lead channel how many leads each one is delivering to your business.
Source of Leads

Marketing Source Report

See whether your leads are coming from paid or unpaid marketing sources.
Conversion report gif

Sales Conversion Report

See how many leads converted into sales, who converted them and how much they are worth.
Leads per team member, Reporting

Team Performance Report

See how your team are performing in reply times and track their sales performance.

Chat with your website visitors to generate more leads.

EnquiryBot chat bot example

Works for you round the clock

Never miss an opportunity to connect with your customers. Your chatbot ensures your website is always ready to assist, even when you are closed.
Example image of time spent on a website

Boost visitor engagement effortlessly

Engage visitors with personalised interactions. Your chatbot keeps users engaged, increasing the time they spend on your site.
Increase leads converted image.

Double your website leads

Capture more leads with your intelligent chatbot. It initiates conversations and collects valuable information from potential customers, on average doubling your website leads.
Conversion report gif

5 star customer experience

Provide a smooth and consistent customer journey Your chatbot guides users through their enquiries, ensuring a 5 star experience.
Leads per team member, Reporting

Team Performance Report

See how your team are performing in reply times and track their sales performance.
Lead Inbox

Never miss a lead, Connect them all in one simple inbox

Automation

Automate the repetitive busywork of managing leads.

Lead Reporting

Get the monthly reports you need, without the headache.

Website Chatbot

Chat with your website visitors to generate more leads.

Never miss a lead, Connect them all in one simple inbox.
Things to do app example.

One inbox, all your leads

Never miss a lead with the simple action focused "Things to do" inbox for all your new leads, replies and upcoming tasks.

Integrations example

Channel Integrations

Connect your Favourite lead channels such as website forms, Facebook pages, Instagram, Facebook Lead Ads, WhatsApp and many more.

Automated Reply example.

Ready to use reply templates

Save time sending the same reply over and over again with saved reply templates.

App pop up, Reply via any channel.

Reply by email, Whatsapp, SMS, social

Reply to customers on the most effective or preferred channel and increase your open rates and conversions.

App notification example

Mobile App to reply on the go

Never miss a lead with the Boxly App. A light version of Boxly that lets you get notified and manage and reply to leads on the go.

Icon - Elements Webflow Library - BRIX Templates
Icon - Elements Webflow Library - BRIX Templates
Automate the repetitive busywork of managing leads.
Automation example.

Automate the assigning of leads

When a lead goes into a particular Box or stage within a Box it can be automatically assigned to a member of your team to deal with.

Automation example 2

Automate follow up tasks & reminders

Based on where the lead is in your workflow you can setup automated tasks and reminders for follow ups such as calls or check-ins.

Automation Example 3

Automate your operational workflows.

Automatically move leads into operational boxes, assign it to another team member and apply task to deliver your services smoothly.

Automation example 4

Automate lead follow-ups

Kick off a sequence of emails, messages and move the lead along it's journey to free up time and nurture your leads to sale.

Icon - Elements Webflow Library - BRIX Templates
Icon - Elements Webflow Library - BRIX Templates
Get the monthly reports you need, without the headache.
Lead Reporting

Lead Report

See how many leads you are getting and from which channels they are coming from.

Lead Reporting Per Channel

Channel Report

Breakdown by lead channel how many leads each one is delivering to your business.

Source of Leads

Marketing Source Report

See whether your leads are coming from paid or unpaid marketing sources.

Conversion report gif

Sales Conversion Report

Automatically move leads into See how many leads converted into sales, who converted them and how much they are worth.

Leads per team member, Reporting

Team Performance Report

See how your team are performing in reply times and track their sales performance.

Icon - Elements Webflow Library - BRIX Templates
Icon - Elements Webflow Library - BRIX Templates
Chat with your website visitors to generate more leads.
EnquiryBot chat bot example

Works for you round the clock

Never miss an opportunity to connect with your customers. Your chatbot ensures your website is always ready to assist, even when you are closed.

Example image of time spent on a website

Boost visitor engagement effortlessly

Engage visitors with personalised interactions. Your chatbot keeps users engaged, increasing the time they spend on your site.

Increase leads converted image.

Double your website leads

Capture more leads with your intelligent chatbot. It initiates conversations and collects valuable information from potential customers, on average doubling your website leads.

5 Star Rating Example

5 star customer experience

Provide a smooth and consistent customer journey Your chatbot guides users through their enquiries, ensuring a 5 star experience.

Qualify leads efficiently

Save time by automatically qualifying leads. Your chatbot identifies high-quality prospects and forwards them to your sales team.

Icon - Elements Webflow Library - BRIX Templates
Icon - Elements Webflow Library - BRIX Templates

Cut lead management time
by 50% with AI power ✨

AI shouldn’t replace people — instead it should unlock their superpowers.
With your team's know-how and Boxly’s features, the team will be unstoppable!
Distribute Leads
Distribute Leads
The right leads to the right people, instantly
Boxly instantly directs the right leads to the right people. It smartly sorts incoming leads into the appropriate boxes, ensuring the correct team members can act on them immediately.
Label & Summarise
Label & Summarise
Know what each lead is for at a glance
Boxly instantly labels leads based on the product, service, or department you choose. It also provides a smart five-word summary of each lead, so you can quickly understand what it's for at a glance.
Label on Location
Label on Location
Label leads based on the location
If you have multiple locations, practices or venues, Boxly identifies this from the lead and adds the relevant location label instantly so you always know what lead is for what location.
Contextual Reply
Contextual Reply Drafts (Coming Soon)
Lead reply drafts waiting for your approval
Imagine opening your inbox each morning to find perfect draft replies for all your leads, ready for your approval and send-off. With Boxly, that day is here — it automatically drafts responses for you.

Happy to help, every step of the way.

Training and support

Our customer success team are here to help with live chat, onboarding calls and weekly online trainings.

Boxly Team Photo
Help Center

Our help centre is full of useful training guides and how to videos so you can find the answers fast.

Help Centre
Migration Assistance

Our team is on hand to make the move to Boxly smooth and stress from for your team and operation.

Migration Assistance
Resources and Helpful Content

We love writing about growing businesses, managing leads and making sales.

Helpful Content

Helping 1000's of customers love their leads again 😍

Before Boxly, managing enquiries was messy and inefficient. Now, all enquiries are consolidated, streamlining processes and significantly improving efficiency. Boxly enhances team communication with features like automated follow-ups, WhatsApp and SMS integration, Meta lead forms, social channel connectivity, and analytics. The support team is fantastic! Responsive, easy to communicate with, and ready to help anytime.

Gráinne McMahon
Gráinne McMahon

Truly Dental

Boxly has transformed our enquiry process. Previously, everything was handled manually, making it hard to track and follow up. Now, all enquiries from our website, Facebook, and Instagram are centralized, and we can even add manual ones, eliminating the risk of lost information. The support team is phenomenal, consistently delivering top-notch support. Couldn't be happier with the service!

Gráinne McMahon
Eleni Constantinou

Fernleigh Dental Practice

We switched from Xcelerator to Boxly and found it much more effective. Enquiry management is straightforward with easy sorting of leads. Communication with patients via email or text is seamless, and WhatsApp integration allows for quick responses and image sharing. The task management feature is handy for staying organized. The support team is excellent, promptly resolving any issues. Highly recommended!

Emily, Feel Good Dental
Emily

Feel Good Dental

We initially started with Intercom but switched to Boxly due to limited social media platform integrations, resulting in some leads going missing. Since moving to Boxly, our lead management and tracking have significantly improved, allowing us to efficiently assign tasks and ensure proper follow-ups. The support team has been incredible to work with, always responsive and willing to assist, even outside regular hours.

Alannah Maistrellis Pic
Alannah

Seapoint Clinic

Software should be simple and useful.

User ratingUser rating
A note from our founders, John & Elliot

Do you remember the thrill of your first customer lead? The excitement and possibility? Back then, leads were exhilarating—you responded immediately, eager to convert interest into sales. A simple call or meeting often sealed the deal.

However, as business grew, leads started coming from websites, texts, social media—scattering conversations across various channels. Without a centralized system, teams lost more time searching than selling, letting valuable opportunities slip through.

CRMs promised to solve this, but they came with high costs and steep learning curves that overwhelmed small teams. That’s why we created Boxly.

Boxly’s clean interface brings all your scattered leads together into organised boxes by service, product, or department. It simplifies management without the clutter, turning what used to be hassles back into valuable opportunities.

If you're tired of juggling tools and missing leads, try Boxly. You’ll be amazed at how much easier and rewarding managing your leads can be!

Read some of our founding principles below.

Stop waiting and hoping

Enquirybot automatically greets your website visitors engaging them in conversation instead waiting & hoping they might contact you

Automatically chat with website visitors

Enquirybot automatically chats with visitors asking the right questions and converting them into a qualified sales enquiry.
Convert more visitors
Deliver a great first impression
Make more sales

Wait and hope they contact you

Leave your business to chance and wait and hope that the customer will contact you.
Wait and hope for leads
Waste money on paid traffic
Your business failing to grow